If you already have a customer userID and password, type below to enter the self-serve area.
User ID: *
Password: *
* Password is case-sensitive
 
 
Scientific-Atlanta's Customer Self Service Suite is unavailable every Saturday and Sunday from 2:00 a.m. to 6:00 a.m. for scheduled maintenance.
With Scientific-Atlanta's Customer Self-Service Suite, customers can access the information they want and need on a real-time basis!
  • Order Tracker - Provides real-time status of your orders, packing slips, proof of delivery and invoices.
  • Account Tracker - Displays your account status, identifies open invoices and lets you view and print billing documents.
  • Serial Number Tracker - Streamlines set-top authorization and helps protect your valuable programming from unauthorized access.

Scientific-Atlanta's Customer Self-Service Suite is available to qualified Customers.

Sign Up Today!
RMA Request Form   Request Repair Exchange Report
Order Repair Tags    Request Repair Statistics Report
This site is viewed properly with Internet Explorer 5.5 and above.
You must have approved access to proceed; otherwise, you may be subject to legal remedies.
©Copyright 2002 Scientific-Atlanta, Inc. All rights reserved
Please Read Our Terms of Use and Privacy Policy.
Contact Us